Albert House, Albert Drive, Sheerwater, Woking, Surrey, GU21 5JZ

Nick Cassidy

I was looking for an Audi A4 and targeted Buckinghams, in spite of them being over 30 miles from my home, on the basis of all of the positive reviews – and it was a great decision. So here I am, leaving my own positive review… I’m sure all of the Buckingham sales people are equally good but I dealt with Bradley. There was zero pressure. He showed me round the car and then left me with as much time as I needed to look over the car, to test drive it and make my mind up. I decided to buy the car but before I could drive it away, Bradley insisted that I collect it later to allow them time to do a presales check (the car was a recent part exchange) – and that check revealed that the clutch was worn; something I’d not noticed. Many less conscientious companies in the car trade would have kept quiet about that. But I got a call. Bradley explained the findings and told me I’d need to wait a couple of days while they replaced the clutch. In a word, outstanding.