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Reviews

Dominik Godfrey

Just picked up my VW Passat up which went in for a service and M.O.T . However it needed some major work doing. I was given a quote and work…

Dominik Godfrey

Just picked up my VW Passat up which went in for a service and M.O.T . However it needed some major work doing. I was given a quote and work was undertaken. I was kept informed and work was done quicker than I thought, it even came under the estimated quote. Friendly staff and would really recommend to anyone. Thank you so much.

Sami Marriner

I Brought my first Audi A3 convertible from Billy who was great all the way through the buying process. Everything was done and sorted within a week ready for me…

Sami Marriner

I Brought my first Audi A3 convertible from Billy who was great all the way through the buying process. Everything was done and sorted within a week ready for me to collect the following weekend! The car on arrival was spotless and had all the little bits id asked to be looked at sorted for me at no extra cost! Nothing was to much trouble. We drove from Bexhill on Sea and the car drove back faultlessly! Very pleased with my purchase and will be going back again when I want another one or something bigger or this one remapped! Thank you so much Billy.

Sheerwater FC

Sheerwater FC have been very grateful to Buckingham VW Audi for their sponsorship to the club for the past two seasons.

Sheerwater FC

Sheerwater FC have been very grateful to Buckingham VW Audi for their sponsorship to the club for the past two seasons.

M Robson

We have been repeat customers over many years. Exemplary customer service.

M Robson

We have been repeat customers over many years. Exemplary customer service.

Rajiv Mohan

We bought an AUDI A5 for my son from the Buckingham Garage. We were guide by Billy for the purchase of this car. I was a bit hesitant on buying…

Rajiv Mohan

We bought an AUDI A5 for my son from the Buckingham Garage. We were guide by Billy for the purchase of this car. I was a bit hesitant on buying second hand car but the type of service and the warranty provided was outstanding. I had total peace of mind that we were buying from reliable people and all the facts and information provided was genuine. Thanks to Billy for all his support during the process. We will use them for service of the car as well in future.

Clive Witton

I recently bought a Touareg. The buying process was easy and very pleasant. I opted to update the SatNav systems which requires a VW SD card and a separate Activation…

Clive Witton

I recently bought a Touareg. The buying process was easy and very pleasant. I opted to update the SatNav systems which requires a VW SD card and a separate Activation Code. This is not a straightforward exercise but Alex the Service Manager was a great assistance, played with a very straight bat and we got it done. Excellent communications throughout and great Customer Relations. Thanks very much.

Matt

I purchased my wife's alfa romeo giulietta today and would like to say what a pleasure it was from start to finish. Dean was very helpful and friendly, a pleasure…

Matt

I purchased my wife’s alfa romeo giulietta today and would like to say what a pleasure it was from start to finish. Dean was very helpful and friendly, a pleasure to have met him. No pushy sales pitch just friendly and helpful. I will be using Buckingham’s in the future for any vehicle purchase. Thanks again.

Hitesh

I have only had outstanding service from Buckingham VW Audi Woking and once again my current experience has been no different. I had booked an appointment during Christmas period to…

Hitesh

I have only had outstanding service from Buckingham VW Audi Woking and once again my current experience has been no different. I had booked an appointment during Christmas period to have reprogramming and calibration of the gearbox done by the Audi Specialist. Due to unforseen circumstances that appointment couldnt take place and I was contacted personally by Bill, the company director, whom took it upon himself to make arrangements for me to be seen as soon as possible (next day). Bill a top bloke, spent the day with him, was a pleasure to meet him. Alex and the Audi Specialist in the service department. Top marks to them both, great guys. Whilst waiting, Rachel and Cathy in the office making sure my refreshments was constantly topped up,with biscuits on the side. From the boss down to the staff, very attentive to the needs of the customer. I travel over an hour to reach Buckingham VW Audi Woking, which is worth it when the service and treatment you get is 1st class.

Jackie and Spencer

We have just purchased a car from Dean, and the service we got from the minute we looked at a car and from the day we drove away was very…

Jackie and Spencer

We have just purchased a car from Dean, and the service we got from the minute we looked at a car and from the day we drove away was very kind and helpful, we never felt pressured too buy or anything, like you normally do in garages, Dean was very helpful, we are very pleased with our car Many thanks

Clive

It’s rare that I ever take a few minutes to write a review but in the instance I just wanted to say what a great guy Andy is. I had…

Clive

It’s rare that I ever take a few minutes to write a review but in the instance I just wanted to say what a great guy Andy is. I had to travel quite a way to get to Buckingham so was totally reliant on Andy being my eyes and ears, the car was exactly as described and more. Andy is nothing other than approachable and professional, no high pressure sales that makes you want to run for the hills, just good old fashioned customer service..

Frederic Luvaka

Great customer services and very friendly, Russel in particular was amazing, the explanation was clear and convincing and definitely recommend them to my friends

Frederic Luvaka

Great customer services and very friendly, Russel in particular was amazing, the explanation was clear and convincing and definitely recommend them to my friends

Vikki Stuart

Great bunch of guys, very personal and friendly, and it is so nice to be welcomed and recognised on every visit. I feel completely confident they have their customers best…

Vikki Stuart

Great bunch of guys, very personal and friendly, and it is so nice to be welcomed and recognised on every visit. I feel completely confident they have their customers best interests at heart. Thumbs up, I will spread the word.

Justin Mills

Buy without worry here. I haven't bought a second hand car for years as I had company cars so I was a little worried. The car I bought did have…

Justin Mills

Buy without worry here. I haven’t bought a second hand car for years as I had company cars so I was a little worried. The car I bought did have an unforeseen problem but there was no question or arguments about them fixing it and taking responsibility for it even at great cost to themselves. I was amazed at this level of service and professionalism. VW Main Dealers could learn a thing or two from these guys. I am so impressed I wouldn’t consider going anywhere else now. Nothing is too big for the guys in the workshop, Main dealers would struggle with what they had to do. Thank you Rick and Team. The sales staff are refreshingly helpful, knowledgeable but not pushy. Its like being part of the family. Thank you Russell. Go to the main dealers if you have to and once you get frustrated go to Buckinghams and let them do it properly, cheaper!

Sophie bessant

Amazing support. The staff are extremely helpful, going the extra mile to help you.excellent service and they have become my regular garage were I feel I will receive honest and…

Sophie bessant

Amazing support. The staff are extremely helpful, going the extra mile to help you.excellent service and they have become my regular garage were I feel I will receive honest and high standard service and support. As a disabled driver my car is my freedom.

Deanna mahoney

I didn't know what first car would be best for me, and the help the company and especially Billy gave me was amazing. I didn't know what I was looking…

Deanna mahoney

I didn’t know what first car would be best for me, and the help the company and especially Billy gave me was amazing. I didn’t know what I was looking for and didn’t know what I was really talking about! I love my first car and I’m really pleased I chose Buckingham to buy it from. Thank you guys you will be seeing me again!

Thomas Davis

Very reliable and friendly. Very reasonable prices and good warranty. They also sponsor there local Football team in the Sheerwater area, so they also look out for the community.

Thomas Davis

Very reliable and friendly. Very reasonable prices and good warranty. They also sponsor there local Football team in the Sheerwater area, so they also look out for the community.

Pete R

Great customer service, very friendly and honest people there. Very trust worthy to, definitely recommend.

Pete R

Great customer service, very friendly and honest people there. Very trust worthy to, definitely recommend.

Tony Cunningham

Have just bought a Golf GTI from Russel at Buckingham.knew they were reliable so did the deal on the phone and sent in deposit. Very very pleased with the car,…

Tony Cunningham

Have just bought a Golf GTI from Russel at Buckingham.knew they were reliable so did the deal on the phone and sent in deposit. Very very pleased with the car, preparation of vehicle was spot on, it was perfect and drove home to the Midlands–Great! Now really enjoying the Golf performance ,comfort and wow factor. Will be back to Buckingham soon as my Wife wants one! Buy with confidence from Buckingham

Jason Watts

My daughter was looking for a Volkswagen Golf and found one that Buckingham was advertising,we drove seventy five miles to view the car and was very pleased with the car…

Jason Watts

My daughter was looking for a Volkswagen Golf and found one that Buckingham was advertising,we drove seventy five miles to view the car and was very pleased with the car and the professional and friendly service that Bill gave to us.
When myself or one of my family are to purchase a car again Buckingham will be the first place we will be looking.
I would certainly recommend Buckinham 100% when purchasing a car.

Philip Stiles

I've been a customer of Buckingham for a number of years and found Billy and the team friendly, honest and fair. I've bought 3 cars in that time with an…

Philip Stiles

I’ve been a customer of Buckingham for a number of years and found Billy and the team friendly, honest and fair. I’ve bought 3 cars in that time with an excellent warranty giving you peace of mind. All warranty work has been carried out with no quibbles and a loan car provided. I continue to get my car serviced and MOTed at Buckingham as I feel confident with the quality of the work carried out and found the customer service to be excellent.

I would recommend them to anyone looking to buy an Audi/Volkswagen and for aftersales service.

Purna Thapa

Been dealing with bill at buckingham for 6 years find the customer service is first class

Purna Thapa

Been dealing with bill at buckingham for 6 years find the customer service is first class

Neal Purvey

Have been dealing with Bill and his colleagues for over 10 years now. They offer an excellent service and are always busy with lots of happy customers there.

Neal Purvey

Have been dealing with Bill and his colleagues for over 10 years now. They offer an excellent service and are always busy with lots of happy customers there.

Adam Ankers

I've been working with these guys now for 3 years and spoken with many of our mutual customers and each one has nothing but fantastic reviews of their experience buying…

Adam Ankers

I’ve been working with these guys now for 3 years and spoken with many of our mutual customers and each one has nothing but fantastic reviews of their experience buying and the after sales care too. You can definitely buy with confidence at Buckinghams.

bencap76

Great customer service from Bill and the team, no push to buy the car just let me make my mind up. Will be going back for servicing and would highly…

bencap76

Great customer service from Bill and the team, no push to buy the car just let me make my mind up. Will be going back for servicing and would highly recommend!

Rob Randall

I recently purchased a VW Golf Gti and was instantly impressed with age and mileage was offered a 3 year warranty for a great price and a remap seriously impressed…

Rob Randall

I recently purchased a VW Golf Gti and was instantly impressed with age and mileage was offered a 3 year warranty for a great price and a remap seriously impressed with the entire experiance and can more than recommend the remapping!

James McGowan

I've been coming to Buckinghams for many years now and I've never had a bad word to say about them. I'm always met with friendly, knowledgeable and experienced staff who…

James McGowan

I’ve been coming to Buckinghams for many years now and I’ve never had a bad word to say about them. I’m always met with friendly, knowledgeable and experienced staff who are always happy to help. I’ve already recommended them to family and friends, both of which have bought cars from Buckinghams that they are happy with. I’ve even built up a good relationship with the owner thanks to his personal, hands-on approach to his clients.

Sarah McGowan

I have been a customer for about 15 years now and I cannot fault Buckingham at all! I recommend them to family, friends, anyone who will ask! I encouraged my…

Sarah McGowan

I have been a customer for about 15 years now and I cannot fault Buckingham at all! I recommend them to family, friends, anyone who will ask! I encouraged my husband to buy his car from them as well and their after care is second to none. If we have had any queries or problems with the cars, all the staff have even so friendly and helpful and rectify the issue at the earliest convenience. I would not have been a customer for so long, and continue to be a customer if I wasn’t 100% happy with the service they provide. I am always completely confident that my car will be returned to me in the best and safest possible condition, something that is even more important with 2 young children to drive around. Thank you for your continued help, advice and excellent service – really appreciate it! 🙂

Matthew Allen

Great Cars, superb customer service ! Recommend if you want a dealer you can trust from start to finish - 5 stars

Matthew Allen

Great Cars, superb customer service ! Recommend if you want a dealer you can trust from start to finish – 5 stars

Chenfeng Li

We bought a VW Tiguan from Billy of VW Audi Buckingham. My wife always wants a reverse camera. But the car only came with all-around parking sensors. Apparently adding a…

Chenfeng Li

We bought a VW Tiguan from Billy of VW Audi Buckingham. My wife always wants a reverse camera. But the car only came with all-around parking sensors. Apparently adding a reverse camera in this car is not a straightforward job. Because the dashboard screen is already used to show the visual of the all-around parking sensors, how is it going to show the camera image? To that, Billy was very nice sourcing the right devices to ensure we benefit from both the camera and the all-around parking sensors. The new device, which reportedly can show the camera image and the sensor image on the same screen, is very expensive. To alleviate the cost, Billy bought the computer of the old sensor (which will be useless to us when the new is fitted) from us. That is very kind of him. We’ve driven the car for a week now. We are just waiting for the new camera to be delivered and fitted. Fingers crossed. Billy said many times that it’s easy to sell cars. But it is hard to make sure customers are happy to refer new customers and come back to them when another car is needed. He told me all of the cars are fully checked and MOT’d before they are sold. I think what he does shows. Our Tiguan definitely looks and drives like new. Many of my neighbours have already come to see our new car, and some of them are going to see Billy soon.

Sue Wallace

Excellent company...bought Q7 from non pushy sales team. Excellent after care couldn't do enough. Would highly recommend them to friends and family and would definitely return the purchase future cars.…

Sue Wallace

Excellent company…bought Q7 from non pushy sales team.
Excellent after care couldn’t do enough.
Would highly recommend them to friends and family and would definitely return the purchase future cars.
5 Star service *****

Just picked up my VW Passat up which went in for a service and M.O.T . However it needed some major work doing. I was given a quote and work was undertaken. I was kept informed and work was done quicker than I thought, it even came under the estimated quote. Friendly staff and would really recommend to anyone. Thank you so much.
I Brought my first Audi A3 convertible from Billy who was great all the way through the buying process. Everything was done and sorted within a week ready for me to collect the following weekend! The car on arrival was spotless and had all the little bits id asked to be looked at sorted for me at no extra cost! Nothing was to much trouble. We drove from Bexhill on Sea and the car drove back faultlessly! Very pleased with my purchase and will be going back again when I want another one or something bigger or this one remapped! Thank you so much Billy.
Sheerwater FC have been very grateful to Buckingham VW Audi for their sponsorship to the club for the past two seasons.
We have been repeat customers over many years. Exemplary customer service.
We bought an AUDI A5 for my son from the Buckingham Garage. We were guide by Billy for the purchase of this car. I was a bit hesitant on buying second hand car but the type of service and the warranty provided was outstanding. I had total peace of mind that we were buying from reliable people and all the facts and information provided was genuine. Thanks to Billy for all his support during the process. We will use them for service of the car as well in future.
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