Please try the following:
We purchased a VW EOS (2litre TFSI Auto) from Buckingham. It is a beautiful car. The EOS has a retractable metal folding roof which converts the car into a convertible. Unfortunately, after 4 months it developed a serious fault with the roof failing to open fully. As we live in Mid-Wales, we first took it to a VW dealer who confirmed a serious problem. Buckingham asked us to bring the car in for them to investigate. . As it could not be fixed in a day, they provided us with a courtesy car which they filled with fuel. Rachel looked after us while we waited and provided us with cash for lunch and even drove us to a café. The service team worked on the car, taking a week to sort the complex problem out. The whole team greeted us when we returned to collect the car and gave us..
Good fantastic superb car , lovely to do business with Buckingham. Dean's customer service is fantastic. Will use them for mot and service for the future!!
Would highly recommend Buckingham, Bradley was very helpful and I couldn’t be happier with my car.
The dealership is very helpful and friendly, and before my recent purchase they helped out by mending small faults on the vehicle for no extra expense, and they charged the vehicle for a very fair price!
Amazing service! The whole process was very easy, and Dean was so efficient and helpful!! The car is amazing too!!