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I have just purchased my fifth car from Buckingham’s and received great service as always. After sales service Is always excellent, provided by a professional and friendly team.
I recently bought a Touareg. The buying process was easy and very pleasant. I opted to update the SatNav systems which requires a VW SD card and a separate Activation Code. This is not a straightforward exercise but Alex the Service Manager was a great assistance, played with a very straight bat and we got it done. Excellent communications throughout and great Customer Relations. Thanks very much.
I've just purchased an Audi A6 from Buckingham in Woking. I often don't bother writing reviews but had to for this company. I called on Friday afternoon to ask about a car I'd seen advertised on autotrader and found Bradley most helpful, knowledgeable and genuine so I visited the showroom the following morning. I had never bought a car from a garage before but after meeting Bradley and seeing the car in very good condition with a full service history at a reasonable price I realized that this place was a very good one to buy from. I can honestly say you can purchase a car here with confidence knowing that you'll be looked after and if any subsequent problems do occur with the car you can rest assured you'll be dealt with fairly and professionally. It has been a pleasure buying a car from Bradley at Buckingham and have..
We purchased a VW EOS (2litre TFSI Auto) from Buckingham. It is a beautiful car. The EOS has a retractable metal folding roof which converts the car into a convertible. Unfortunately, after 4 months it developed a serious fault with the roof failing to open fully. As we live in Mid-Wales, we first took it to a VW dealer who confirmed a serious problem. Buckingham asked us to bring the car in for them to investigate. . As it could not be fixed in a day, they provided us with a courtesy car which they filled with fuel. Rachel looked after us while we waited and provided us with cash for lunch and even drove us to a café. The service team worked on the car, taking a week to sort the complex problem out. The whole team greeted us when we returned to collect the car and gave us..
Good fantastic superb car , lovely to do business with Buckingham. Dean's customer service is fantastic. Will use them for mot and service for the future!!
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